Frequently Asked Questions
Everything you need to know about shopping with ASC/AC Store.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $75, while a flat rate of $7.99 applies to orders below that threshold.
What is your return and exchange policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the product description for 'True to Size' indicators.
What payment methods do you accept?
ASC/AC Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We source 80% of our fabrics from certified sustainable suppliers, focusing on organic cotton and recycled polyester to ensure your fashion choices are eco-friendly.
Can I track my order once it has been placed?
Yes! Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.